While healthcare providers are working to reassure patients around clinical standards of care in a COVID-19 era, there remain many pain points around sending and receiving funds from abroad to pay for treatment. These issues have been historically and begrudgingly tolerated, and remain largely unaddressed. More can be done to educate providers as well as patients to remove obstacles in the payment process says Andrew Brown, Senior Director, Global Medical & Partnerships, Western Union Business Solutions , and Elizabeth Ziemba , President, Medical Tourism Training & Regional Director for Temos.
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