International Assistance Group (IAG), the world’s largest alliance of independent assistance companies recently accredited Apollo Hospitals Group as Preferred Provider for all clients in need of emergency medical care in India.
As India’s first corporate hospital, the Apollo Hospitals Group has a robust presence across the healthcare spectrum and has emerged as one of the foremost integrated healthcare providers in Asia.
Starting in 1983 with a 150-bed hospital, the Group now operates 9,200 beds across 64 hospitals and has the distinction of receiving the country’s first Joint Commission International (JCI) Accreditation in 2005 and this year the company has been accredited as Preferred Provider Hospital for International Assistance Group (IAG).
The Group’s legacy of ‘touching lives’ stems from the four pillars of their philosophy – excellence, expertise, empathy and innovation. It has touched the lives of over 45 million patients from 121 countries. This focus on quality has become one of the group’s strongest credentials. It is the one of the building blocks in the trust of Apollo brand.
“We are honored to count with five Apollo Hospitals (in Bangalore, Chennai, Hyderabad, Kolkata, and New Delhi), which are now accredited as the IAG Preferred Providers in India. Over the past years we have seen an increase in tourism in India; in consequence our clients need medical services that adhere to the highest international standards. Apollo Hospitals has proven to be the healthcare system in India that our Partners can rely on” mentioned Cécile Hermetz, General Manager, International Assistance Group.
Apollo has set up an International Patient Services Division to ensure that the experience of overseas patients is safe, comfortable and hassle-free. Apollo’s International Patient Services offer a host of additional services such as: airport pick-up & transportation, accommodation, direct admission arrangements, scheduling of appointments, language assistance, liaison services with insurance companies and travel related assistance.
The Group has dedicated Centers of Excellence for several key specialties. They are unique and state of the art facilities spread across several of the Apollo hospital location and each Centre of Excellence stands out as a citadel of quality.
Apollo considers as their prime responsibility to provide high quality clinical care to all patients, putting the patient at the core of their operations. The Group has developed robust quality standards, used expert diagnoses and treatment plans and enhanced infection and safety protocols to render patients the most appropriate treatment. Centers of Excellence include: Heart Institutes, Cancer Institutes, Spine Surgery, Institute of Neurosciences, Critical Care, Institute of Robotic Surgery, Institute of Orthopedics, Institutes of Transplant, Nephrology & Urology, Institutes of Gastroenterology, Institutes of Robotic Surgery, Preventive Medicine, and Institute of Obstetrics & Gynecology.
Technology driven
At Apollo, healthcare systems leverage technology to build integrated healthcare delivery models, which facilitate seamless electronic medical records, hospital Information systems and telemedicine-based health outreach initiatives, for enhanced access to medical care.
Another critical manifestation of widespread technology has been the amazing advancement in medical equipment and Apollo has repeatedly pioneered the introduction of such innovations in India – Robotics, Cyberknife, Novalis TX, 320 Slice CT Scanner, TrueBeam, PET Suite, Proton Beam.
International Assistance Group is proud and pleased that its network of Partners is able to rely on the excellence of Apollo Hospitals, a pioneer of modern day emergency care in India.
About International Assistance Group
International Assistance Group (IAG) is a limited incorporated company in Paris (France) regulated under the French law and owned by its Partners. This worldwide commercial alliance of independent companies spanning all the links in the assistance value chain was formed in 1992 by five European companies with the aim of helping each other offer quality assistance. The group’s success has attracted accredited companies around the world and it now boasts 60 Partners and Preferred Providers and a turnover of over €1.4 billion.
In 2014, International Assistance Group handled over 5.4 million cases, 32,000 medical repatriations and 2 million roadside cases. IAG’s international presence and range of services enables it to meet the needs of more than 182 million end users worldwide. For more information, please visit: www.international-assistance-group.com
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