Medical travel destinations need disaster plans


When local troubles shut Hong Kong's airport for days, and rioters filed the streets, did local hospitals and agents have any plans for getting patients home safely, changing plans for people to go elsewhere, or for completing treatment in another country? The answer is likely to be no.

While medical tourism destinations still often do not learn lessons from the past, some countries have put in place contingency planning for their overall tourism sector. Sri Lanka Tourism has a tourism recovery programme, following the Easter Sunday incidents where three churches and three luxury hotels in the commercial capital Colombo were targeted in a series of coordinated terrorist suicide bombings. Tourism Authority of Thailand (TAT) is helping out, as Thailand Tourism faced similar experiences and recovered quickly to attract even greater numbers. TAT has agreed to share expertise on crisis management and recovery strategies. 

The absence of any contingency planning or recovery plan from organisations involved in medical tourism poses a significant risk for the sector. Leaving medical tourists to fend for themselves when the next political/terror/weather disaster strikes is poor customer service for an established industry.



Do you have some news or a press release that you’d like to share with the medical travel industry?

Publish for FREE on IMTJ.


Related News

Jordan welcomes international tourists

07 July, 2020

Jordan allows medical travel from qualified countries

Global healthcare and travel will never be the same

07 July, 2020

Futurologist’s suggestions on life after COVID-19

Hotel health and safety

29 June, 2020

Four Seasons partners with Johns Hopkins for COVID-19 response

US fertility services

26 June, 2020

Recovery for US clinics predicted in 2021

Asia telemedicine collaboration

26 June, 2020

WeDoctor helps BookDoc expand into China