Building a Customer-Centered International Patient Department

 

FURTHER CONTENT PUBLISHED BY THIS AUTHOR

Dimensions of medical tourism clusters

Articles, 23 March, 2018

Five myths about medical tourism clusters

Is your hotel failing to keep housekeepers safe?

Articles, 12 March, 2018

Is your hotel failing to keep housekeepers safe?

Bleisure and medical travel

Articles, 01 February, 2018

When will medical travel capitalize on the Bleisure market?

Medical tourism reviews

Articles, 09 October, 2017

Medical tourism reviews: What role should they play in selecting a healthcare provider?

Medical tourism partnership announced

News, 19 September, 2017

Partnership announced to improve global healthcare quality and services

The patient's experience in medical tourism

Resources, 01 May, 2017

Elizabeth Ziemba, Destination Health: The Medical Travel Summit USA

Are medical tourism visas needed

Resources, 26 May, 2016

Elizabeth Ziemba: IMTJ Summit 2016

Learning from the mistakes of medical tourism clinics

Resources, 26 May, 2016

Elizabeth Ziemba: IMTJ Summit 2016

Best kept secret

Articles, 30 October, 2015

Unveiling Portugal: Medical travel, health tourism, retirement

Infiltrate a crowded market

Articles, 22 September, 2015

Spa tourism: developing a unique selling proposition

Consumers, patients, and clients

Articles, 30 June, 2015

A tale of two healthcare providers: The patient/customer experience, part 3 of 3 – consumers, patients, or clients?

Patients know best

Articles, 08 May, 2015

Learn from the real experts in medical tourism - the patients!

Patient experience, part 2

Articles, 10 April, 2015

A tale of two healthcare providers: The patient / customer experience, part 2 of 3 – the best of times

Out competing free

Articles, 03 March, 2015

Marketing strategies for private health care providers

Dissecting the sector

Articles, 10 September, 2014

The lack of credible data is one of the major shortcomings of the medical travel sector

Don't just do it!

Articles, 31 May, 2013

Strategy and planning are key to success

Delivering a better experience: 2

Articles, 21 September, 2012

How to develop a training plan for the medical tourism experience?

Delivering a better experience

Articles, 11 September, 2012

Why bother with training in medical tourism?

Secret shoppers

Articles, 10 June, 2011

Can hidden auditors help improve customer service in medical tourism

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