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The patient's experience in medical tourism

01 May 2017

Elizabeth A. Ziemba

 

FURTHER CONTENT PUBLISHED BY THIS AUTHOR

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Is your hotel failing to keep housekeepers safe?

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When will medical travel capitalize on the Bleisure market?

Medical tourism reviews

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Medical tourism reviews: What role should they play in selecting a healthcare provider?

Medical tourism partnership announced

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Partnership announced to improve global healthcare quality and services

Learning from the mistakes of medical tourism clinics

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Elizabeth Ziemba: IMTJ Summit 2016

Best kept secret

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Unveiling Portugal: Medical travel, health tourism, retirement

Infiltrate a crowded market

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Spa tourism: developing a unique selling proposition

Consumers, patients, and clients

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A tale of two healthcare providers: The patient/customer experience, part 3 of 3 – consumers, patients, or clients?

Patients know best

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Learn from the real experts in medical tourism - the patients!

Patient experience, part 2

Articles, 10 April, 2015

A tale of two healthcare providers: The patient / customer experience, part 2 of 3 – the best of times

Out competing free

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Marketing strategies for private health care providers

Dissecting the sector

Articles, 10 September, 2014

The lack of credible data is one of the major shortcomings of the medical travel sector

Don't just do it!

Articles, 31 May, 2013

Strategy and planning are key to success

Delivering a better experience: 2

Articles, 21 September, 2012

How to develop a training plan for the medical tourism experience?

Delivering a better experience

Articles, 11 September, 2012

Why bother with training in medical tourism?

Building a Customer-Centered International Patient Department

Resources, 01 May, 2012

Elizabeth A. Ziemba: EMTC 2012

Secret shoppers

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Can hidden auditors help improve customer service in medical tourism

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